Shipping Policy
Current as of: August 24, 2026
The following delivery rules apply after our store accepts an order.
Information, handling, and shipping offers
Customers must supply a correct street address, email, and phone number. Paid and confirmed orders are typically readied in roughly 1–2 business days. A free-shipping offer is valid only when it appears at checkout for that purchase.
Estimated movement
Once dispatched, travel time is commonly estimated at about 2–4 business days. Carrier capacity, weather, remote-area limits, and other interruptions can alter this estimate, so it is not guaranteed. Tracking events are shared when the carrier provides them.
Exceptions and investigations
Contact us about delay, loss, a delivered scan without receipt, transit damage, or a delivery restriction. Include the order number, checkout email, tracking code, confirmed address, and useful photographs so we can review the carrier record and available resolution.
Email: jochrisandrew@gmail.com
Mailing address: 59 Yacht Harbor Ct, Isle Of Palms, South Carolina, 29451, United States
Phone: (763) 398-5583